Delivery and Returns
UK small orders are posted via Royal Mail
International small orders are posted via Royal Mail International service.
International Large orders over 2kg are posted via DPD.
Estimated shipping times
UK: 3 - 5 business days
Europe: 5 - 10 business days
United States & Canada: 10 - 20 business days
Australia, New Zealand and Oceania: 15-30 business days
Customers who spend over £40 in the UK will qualify for free p&p.
If you would like to return your order, you have 7 days from date of purchase to return the item for a refund and up to 21 days for an exchange.
Please email us at Info@crystalgemsco.com before posting the return to us.
Return postage costs are the responsibility of the buyer. If you have received Free postage but what to return your order, you will no longer qualify and it will be deducted from your refund.
Returns address:A walker3 Park CrescentGildersomeLeedsLS27 7EAUK